FINTECHS BUSINESS MODEL INNOVATION STRATEGIES
Main Article Content
Abstract
The study identify the innovation strategies of fintechs business model in in Rio Grande do Sul. In order to achieve the objective, a qualitative research was carried out through semi-structured interviews, using the Business Model Canvas (BMC) and the innovation strategies of business model by Caria (2017) as a theoretical lens. The main results was the innovation strategies of business model identified. Four new business model innovation strategies were identified in the fintechs studied, which are: democratization of financial services, transparency, focus on underserved segments and intuitive platforms. In this way, the study contributes to the academic field, as the challenges and impacts of fintechs need to be understood. Furthermore, the Business Model Canvas framework establishes current and future models, illustrates how the business makes financial and strategic sense. In addition, the use of BMC to identify innovation strategies became a key point in this study. In practice, the established business model serves as a guide/map for managers in the financial sector, as well as for startups in financial services to rethink their model and ensure their performance in the market.
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright (c). Conjuncture Bulletin (BOCA)
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
ABFINTECHS - Associação Brasileira de Fintechs. “Pesquisa Fintech deep dive 2018”. ABFINTECHS [2018]. Disponível em:. Acesso em: 05/02/2023.
ACCENTURE. “Relatório: Accenture Future Fintech Banking”. Accenture [2019]. Disponível em: . Acesso em: 15/04/2023.
ADNER, R.; KAPOOR, R. “Value creation in innovation ecosystems: How the structure of technological interdependence affects firm performance in new technology generations”. Strategic Management Journal, vol. 31, n. 3, 2010.
BARDIN, L. Análise de conteúdo. Lisboa: Editora 70, 2006.
BHARADWAJ, A. et al. Digital business strategy: toward a next generation of insights. MIS Quarterly, vol. 37, 2013.
CARIA, P. C. FinTech: An explorative study into the characteristics of their business models. Amsterdam: Vrije Universiteit Amsterdam, 2017.
CHESBROUGH, H.; ROSENBLOOM, R. S. “The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin‐off companies”. Industrial and Corporate Change, vol. 11, n. 3, 2002.
FINTECHLAB. “Radar FINTECHLAB”. FINTECHLAB [2018]. Disponível em: . Acesso em: 18/06/2023.
FOSS, N. J.; SAEBI, T. “Fifteen years of research on business model innovation: How far have we come, and where should we go?”. Journal of Management, vol. 43, 2017.
FOSSO WAMBA, S. et al. “Bitcoin, Blockchain and Fintech: a systematic review and case studies in the supply chain”. Production Planning and Control, vol. 31, n. 2, 2020.
GODOY, A. S. “Introdução à pesquisa qualitativa e suas possibilidades”. Revista de Administração de Empresas, vol. 35, 1995.
GOMBER, P.; KOCH, J.-A.; SIERING, M. “Digital Finance and FinTech: current research and future research directions”. Journal of Business Economics, vol. 87, 2017.
HADDAD, C.; HORNUF, L. “The emergence of the global fintech market: Economic and technological determinants”. Small Business Economics, vol. 53, n. 1, 2019.
KNEWTSON, H. S.; ROSENBAUM, Z. A. “Toward understanding FinTech and its industry”. Managerial Finance, vol. 46, n. 8, 2020.
LACASSE, R. M. et al. “A digital tsunami: FinTech and crowdfunding”. International Scientific Conference on Digital Intelligence. Québec: ISCDI, 2016.
LAINDROO, L. et al. “Business models of FinTechs–Difference in similarity?”. Electronic Commerce Research and Applications, vol. 46, 2021.
LEE, I.; SHIN, Y. J. “Fintech: Ecosystem, business models, investment decisions, and challenges”. Business Horizons, vol. 61, n. 1, 2018.
LEONG, C. et al. “Nurturing a FinTech ecosystem: The case of a youth microloan startup in China”. International Journal of Information Management, vol. 37, n. 2, 2017.
LIM, S. H. et al. “An empirical study of the impacts of perceived security and knowledge on continuous intention to use mobile fintech payment services”. International Journal of Human–Computer Interaction, vol. 35, n. 10, 2019.
MEIRELLES, D. S. “Modelo de Negócio: definições, controvérsias e uma proposta de fundamentação teórica e metodológica”. Anais do XXXIX Encontro da Associação Nacional de Pós-Graduação e Pesquisa em Administração. Belo Horizonte: ANPAd, 2015.
MOZZATO, A. R.; GRZYBOVSKI, D. “Análise de conteúdo como técnica de análise de dados qualitativos no campo da administração: potencial e desafios”. Revista de Administração Contemporânea, vol. 15, 2011.
OSTERWALDER, A.; PIGNEUR, Y. Business model generation: a handbook for visionaries, game changers, and challengers. London: John Wiley and Sons, 2010.
PWC. “Blurred lines: How FinTech is shaping financial services”. PWC [2018]. Disponível em:. Acesso em:05/04/2023.
RITTER, T; LETTL, C. “The wider implications of business-model research”. Long Range Planning, vol. 51, n. 1, 2018.
SALDANA, J. The Coding Manual for Qualitative Researchers. Los Angeles: Sage Publications, 2009.
SANNINO, G; DI CARLO, F; LUCCHESE, M. “CEO characteristics and sustainability business model in financial technologies firms: Primary evidence from the utilization of innovative platforms”. Management Decision, vol. 58, n. 8, 2020.
SCHÜRITZ, R.; SATZGER, G. Patterns of data-infused business model innovation. 18th Conference on Business Informatics. London: IEEE, 2016.
SORESCU, A. et al. “Innovations in retail business models”. Journal of Retailing, vol. 87, 2011.
STUCKENBERG, S.; FIELT, E.; LOSER, T. “The impact of software-as-a-service on business models of leading software vendors: experiences from three exploratory case studies”. Proceedings of the 15th Pacific Asia Conference on Information Systems. Brisbane City: Queensland University of Technology, 2011.
TEECE, D. J. “Business models, business strategy and innovation”. Long Range Planning, vol. 43, n. 2, 2010.
TORRENS, M. “Serviços bancários em inovação por meio de dados”. In: CHISHTI, S.; BARBERIS, J. (coords.). A revolução FINTECH: O manual das startups financeiras. Rio de Janeiro: Editora Alta Books, 2017.
VARGA, D. “Fintech, the new era of financial services”. Vezetéstudomány-Budapest Management Review, vol. 48, n. 11, 2017.
VERHOEVEN, B.; JOHNSON, L. W. “Business model innovation portfolio strategy for growth under product-market configurations”. Journal of Business Models, vol. 5, n. 1, 2017.
WINNEFELD, C. H.; PERMANTIER, A. “FinTech-The digital (R) Evolution in the German Banking Sector?”. Business and Management Research, vol. 6, n. 3, 2017.
YIN, R. K. Estudo de Caso: Planejamento e métodos. Porto Alegre: Editora Bookman, 2015.
ZALAN, T.; TOUFAILY, E. “The promise of fintech in emerging markets: Not as disruptive”. Contemporary Economics, vol. 11, n. 4, 2017.
ZAVOLOKINA, L.; DOLATA, M.; SCHWABE, G. “FinTech–What's in a Name?” Thirty Seventh International Conference on Information Systems, Dublin: ICIS, 2016.
ZOMERDIJK, L. G.; VOSS, C. A. “Service design for experience-centric services”. Journal of Service Research, vol. 13, n. 1, 2010.
ZVERYAKOV, M. et al. “FinTech sector and banking business: competition or symbiosis?”. Економiчний Часопис-XXI, vol. 175, n. 1, 2019.