IMPACT OF CONSTANT CONNECTIVITY TO MOBILE WORK DEVICES ON WORKERS' WELL-BEING: A COMPARISON BETWEEN BRAZIL AND THE USA

Contenido principal del artículo

Isabel de Sá Affonso da Costa
Elaine Tavares
Otávio Henrique dos Santos Figueiredo

Resumen

This article aims to contribute to understanding the relations between constant connectivity and well-being, especially on the impact of organizational antecedents of constant connectivity among workers who intensively use mobile work devices (MWDs) to carry out their tasks. For that purpose, we expanded the Structural Equation Model proposed by Büchler, Hoeven and Zoonen (2020) to encompass variables that allow to measure the impact of job insecurity (JI) on constant connectivity. Job insecurity is considered one of the most relevant work stressors and may trigger coping mechanisms that make employees act in ways they believe can prevent job loss. The research sample encompasses 420 American and 289 Brazilian workers, and data was treated on Smart PLS. The main results point that (i) JI influences constant connectivity; (ii) the alignment between MWD connectivity perception and occupational identity had the strongest association with constant connectivity, both in the present and in previous research, and (iii) well-being could not be explained by the model, suggesting that this complex construct may have other relevant variables to account for its measuring. The main contribution is to provide information to organizational practitioners and policymakers regarding contemporary work challenges.

Detalles del artículo

Cómo citar
COSTA, I. de S. A. da .; TAVARES, E.; FIGUEIREDO, O. H. dos S. . IMPACT OF CONSTANT CONNECTIVITY TO MOBILE WORK DEVICES ON WORKERS’ WELL-BEING: A COMPARISON BETWEEN BRAZIL AND THE USA. Boletín de Coyuntura (BOCA), Boa Vista, v. 15, n. 45, p. 663–681, 2023. DOI: 10.5281/zenodo.8377343. Disponível em: https://revista.ioles.com.br/boca/index.php/revista/article/view/2195. Acesso em: 3 jul. 2024.
Sección
Artículos

Citas

ASHFORTH, B. E.; KREINER, G. E.; FUGATE, M. “All in a day's work: Boundaries and micro role transitions”. Academy of Management Review, vol. 25, n. 3, 2000.

BOSWELL, W. R. et al. “Managing ‘after hours’ electronic work communication”. Organizational Dynamics, vol. 45, n. 4, 2016.

BOSWELL, W. R.; OLSON-BUCHANAN, J. B. “The use of communication technologies after hours: The role of work attitudes and work-life conflict”. Journal of management, vol. 33, n. 4, 2007.

BÜCHLER, N.; TER HOEVEN, C. L.; VAN ZOONEN, W. “Understanding constant connectivity to work: How and for whom is constant connectivity related to employee well-being?”. Information and Organization, vol. 30, n. 3, 2020.

COHEN, J. Statistical power analysis for the behavioral sciences. Cambridge: Academic Press, 2013.

DERKS, D. et al. “A diary study on work-related smartphone use, psychological detachment and exhaustion: examining the role of the perceived segmentation norm”. Journal of Occupational Health Psychology, vol. 19, n. 1, 2014.

FORNELL, C.; BOOKSTEIN, F. L. “Two structural equation models: LISREL and PLS applied to consumer exit-voice theory”. Journal of Marketing Research, vol. 19, n. 4, 1982.

FORNELL, C.; LARCKER, D. F. “Evaluating structural equation models with unobservable variables and measurement error”. Journal of Marketing Research, vol. 18, n. 1, 1981.

GAMA, C. F. P. S. “O futuro do trabalho e o coronavírus”. Boletim de Conjuntura (BOCA), vol. 2, n. 5, 2020.

GEFEN, D.; STRAUB, D.; BOUDREAU, M.-C. “Structural equation modeling and regression: Guidelines for research practice”. Communications of the Association for Information Systems, vol. 4, n. 1, 2000.

HAIR JR, J. et al. A primer on partial least squares structural equation modeling (PLS-SEM). London: Sage Publications, 2021.

HIRSCHI, A. “Callings and work engagement: moderated mediation model of work meaningfulness, occupational identity, and occupational self-efficacy”. Journal of Counseling Psychology, vol. 59, n. 3, 2012.

HIRSCHLE, A. L. T.; GONDIM, S. M. G. “Stress and well-being at work: a literature review”. Ciência e Saúde Coletiva, vol. 25, 2020.

JOHNSON, R. A.; WICHERN, D.W. Applied multivariate statistical analysis. Englewood Cliffs, N.J.: Pearson Prentice Hall, 2002.

KALLEBERG, A. L. Precarious lives: Job insecurity and well-being in rich democracies. New York: John Wiley and Sons, 2018.

KIM, D.; BENBASAT, I. “The effects of trust-assuring arguments on consumer trust in Internet stores: Application of Toulmin's model of argumentation”. Information Systems Research, vol. 17, n. 3, 2006.

KINNUNEN, U. et al. “Job insecurity, recovery and well-being at work: Recovery experiences as moderators”. Economic and Industrial Democracy, vol. 31, n. 2, 2010.

KOCK, N. WarpPLS 5.0 user manual. Laredo: ScriptWarp Systems, 2015.

KREINER, G. E. “Consequences of work‐home segmentation or integration: A person‐environment fit perspective”. Journal of Organizational Behavior, vol. 27, n. 4, 2006

MA, M.; AGARWAL, R. “Through a glass darkly: Information technology design, identity verification, and knowledge contribution in online communities”. Information Systems Research, vol. 18, n. 1, 2007.

MOTTA, F.; CALDAS, M. (coords.). Cultura organizacional e cultura brasileira. São Paulo: Editora Atlas, 1997.

MURRAY, W. C.; ROSTIS, A. “Who’s running the machine? A theoretical exploration of work stress and burnout of technologically tethered workers”. Journal of Individual Employment Rights, vol. 12, n. 3, 2007.

NUNNALLY, J. Psychometric theory. New York: McGraw-Hill, 1978.

PARK, Y.; JEX, S. M. “Work-home boundary management using communication and information technology”. International Journal of Stress Management, vol. 18, n. 2, 2011.

PODSAKOFF, P. M. et al. “Common method biases in behavioral research: a critical review of the literature and recommended remedies”. Journal of Applied Psychology, vol. 88, n. 5, 2003.

ROCHA, R. S.; NAKAMOTO, P. T. “Tecnologias digitais de informação e comunicação na sociedade contemporânea: um estudo teórico-crítico sobre sua utilização na educação”. Boletim de Conjuntura (BOCA), vol. 14, n. 40, 2023.

SHOSS, M. K. “Job insecurity: An integrative review and agenda for future research”. Journal of Management, vol. 43, n. 6, 2017.

SONNENTAG, S.; BAYER, U.-V. “Switching off mentally: predictors and consequences of psychological detachment from work during off-job time”. Journal of Occupational Health Psychology, vol. 10, n. 4, 2005.

SONNENTAG, S.; KUTTLER, I.; FRITZ, C. “Job stressors, emotional exhaustion, and need for recovery: A multi-source study on the benefits of psychological detachment”. Journal of Vocational Behavior, vol. 76, n. 3, 2010.

STRAUB, D.; BOUDREAU, M. C.; GEFEN, D. Validation guidelines for IS positivist research. Communications of the Association for Information Systems, vol. 13, n. 1, 2004.

VANDER ELST, T.; WITTE, H.; CUYPER, N. “The Job Insecurity Scale: A psychometric evaluation across five European countries”. European Journal of Work and Organizational Psychology, vol. 23, n. 3, 2014.

VERGARA, S. C. Projetos e relatórios de pesquisa em Administração. São Paulo: Editora Atlas, 2016.

VIEIRA, L. A. “Tecnologias de informação no século XXI: uma discussão em torno dos determinismos social e tecnológico”. Boletim de Conjuntura (BOCA), vol. 8, n. 22, 2021.

WITTE, H. “Job insecurity and psychological well-being: Review of the literature and exploration of some unresolved issues”. European Journal of Work and Organizational Psychology, vol. 8, n. 2, 1999.

WITTE, H.; PIENAAR, J.; DE CUYPER, N. “Review of 30 years of longitudinal studies on the association between job insecurity and health and well‐being: Is there causal evidence?”. Australian Psychologist, vol. 51, n. 1, 2016.

XU, H. et al. “Information privacy concerns: Linking individual perceptions with institutional privacy assurances”. Journal of the Association for Information Systems, vol. 12, n. 12, 2011.